Contact
Contact Us
We’re Here to Help
Thank you for visiting Sonicific.
Whether you have a question about a product, need help with an order, or would like more information about our store, our customer support team is ready to assist you.
To help us provide a faster and more accurate response, please include your full name, order number, and a brief description of your question when contacting us about an existing order.
Customer Support
Email is the recommended way to contact us regarding:
- Product questions
- Order updates
- Shipping and delivery
- Changes or cancellations
- Returns and refunds
- Damaged, defective, or incorrect items
- Website or payment issues
- General customer service inquiries
When contacting us about an order, please include your order number and the email address used during checkout.
Phone
+1 (475) 215-0537
Please have your order information available when calling about an existing purchase. This will help us locate your order and assist you more efficiently.
Business Address
Sonicific
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Please contact our customer support team before sending a return or package to this address. Returns sent without prior instructions may not be processed correctly.
Contact Form
You may also contact us through the form on our website. Please provide the following information:
- Full name
- Email address
- Phone number, if applicable
- Order number, if applicable
- Subject of your inquiry
- A detailed message
For issues involving a damaged, defective, or incorrect item, please include clear photographs when possible.
Order Support
For order-related questions, your message should include:
- Your order number
- The name used to place the order
- The email address used during checkout
- A description of the issue
- Relevant photos or supporting information, when applicable
Please avoid sending sensitive payment information, passwords, full card numbers, or security codes by email or through the contact form.
Product Questions
Need more information before placing an order?
Contact us with the product name or a link to the product page, along with your question. We will do our best to provide the information you need to make a confident purchasing decision.
Shipping and Delivery Questions
For questions about shipping or delivery, please include your order number and tracking information, when available.
Tracking updates may sometimes take additional time to appear after an order has been shipped. Our support team can help review the available information and explain the next appropriate steps.
Returns and Refunds
Before returning an item, please contact us for return instructions.
Do not send a return to our business address unless our customer support team has confirmed the return and provided the appropriate instructions. Additional eligibility requirements may apply according to our Return and Refund Policy.
Business and General Inquiries
For general questions, feedback, or business-related inquiries, please contact:
We value customer feedback and use it to improve our products, services, and overall shopping experience.
Stay Connected
Visit sonicific.com to explore our latest products, useful everyday essentials, lifestyle accessories, gift ideas, and unique new finds.
Thank you for choosing Sonicific. We look forward to assisting you.
Sonicific
Everyday Finds, Made Simple